The ICT industry finds itself in a
highly competitive environment that has to be able to give effective answers to clients, the ability to
innovate and adapt to change can determine business success. The Project Manager is a fundamental part of this because his/her role is to detect and
translate the clients needs into concrete projects that offer advantages that lead to a competitive edge over the competition.
The Project Manager has a
fundamental role in the design, development and results of his/her projects. His/her function is as much creative as that of an integrator. The project manager offers client solutions therefore she/he
offers creativity as an answer to the clients' needs. To solve the clients' demands he forms a group of specialists, which she/he directs, and co-ordinates as well as integrating her/his ideas into a definite solution.
The competitive environment that we move in means there are a many business demands that are handled by means of projects. The characteristics and size of these projects mean that often
the teams are made up of a great variety of people from different areas, with different languages and varied professional backgrounds. The Project Manager has to
co-ordinate and direct these diverse groups, which means he/she needs great flexibility and an open mind. Linked to initiative, energy, and the ability to empathise with members of the team so as to take full advantage of their potential and integrate all their possible contributions into the projects.
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