Software customisation is an alternative to
Software Development, which takes an existing software package, which you can
purchase off-the-shelf, and adds new functionality to ensure that it
matches your business requirements.
Software Development can be a costly and lengthy process, which guarantees a completely bespoke solution that meets the exact needs of your company. However, the process of software customisation allows you to use your existing software to its full capability, with lower cost and improving efficiency.
As an antiques firm, James Baldwin Antiques, sells high-value goods to an international customer-base.
The firm are bound by law to keep records of customers who purchase high-value products. UK DEV wrote an application to automatically record the details of the eBay customers who purchased high-value items.
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The Reception Desk takes messages for their customers throughout the day, and passes on the alerts to customers. At the end of the day these alerts are summarised in a report.
It was taking staff hours to manually
copy & paste these details into e-mails for clients. UK DEV automated this process, saving time and money.
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